Our products are currently delivered by Internet and email download only (Exception hard copy). After your purchase has been approved we will process your order.
Orders are typically processed within one (30) minutes but could take as long as twenty four (24) hours to complete.
Once your order has been processed we will send you a confirmation email using the email address you provided on our order form along with download link, username and password. We will also email you the files immediately so you can use the data before your backend access is set up.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads. You will also receive an automated email receipt of your transaction for tax purposes via the email you registered and purchased with.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we do not offer refunds. If you are having issues with the product and need assistance, we are available via our chat button on the bottom right hand corner of the screen or by emailing us.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within one (1) business day of your original purchase (24 hours).