Top 3 Restaurant Mistakes
You want your restaurant to be a success- and we do too! Don’t make these common restaurant mistakes to keep your business moving!
1. Lack of Marketing
How will you attract customers if they don’t know you’re there? Even if you have a steady flow of regular clients, you need to attract new customers as well as one off customers like tourists to keep a steady influx of positive reviews and attention. Advertising specials, discounts, special events, and more can help bring people into your business. It’s important to note that much of your online marketing will be need to be split between signage, fliers and handouts, and finally online and social media marketing – which is now one of the top ways to attract customers.
2. Not Reading Reviews
In the digital age, reviews are the easiest way to reach your customers. Reading your reviews can give you an idea of the overall impression diners have of your restaurant. A big restaurant mistake is to not read any reviews, or take every single bad one directly to heart. Use reviews to understand things like if your service is slow, food is cold, or the prices aren’t reflecting value.
3. Tolerating Flaws
If your customers are complaining about slow service, incorrect orders, rude staff, etc. You need to respond. These problems will only get worse and your reputation will be poor. Not only that, but this restaurant mistake can cost you valuable repeat customers. Also, allowing for repeated or purposeful mistakes, a lack of cleanliness, or poor attitude can discourage you from attracting good quality staff as well!
Foodservice Database Company offers three types of databases. Our first is our Foodservice Operators Guide to Chain Restaurants, we also offer a High Volume Independent Restaurants database and a Foodservice Distributors database. Our databases have been around for over 20 years and are sure to help your business grow stronger!